Design for Six Sigma Certifications

Format: On-site at employer

To deliver products that consistently meet customer’s expectation, it is necessary to develop a process of transforming customers’ wants into design that are useful to the customer. Product design is a process that identifies the product purposes and functions, and then allocates them to a structural or concrete form. To shorten product development time and save cost, product teams must evaluate and determine the form of that product at the same time that it creates methods for achieving those purposes. The ability to evaluate conformance to design specifications of potential design prior to hardware builds can shorten development cycle and save cost.

The iterative process of design-build-test-fix is simply too slow and costly. In order to achieve on target design right the first time, Design for Six Sigma (DFSS) has been developed to compliment the product development process. It typically consists of a set of voice of customer interpretation tools, engineering and statistical methods to be used during product development. The main objective of DFSS is to “design it right the first time” by identifying product features and functions that the customer can recognize as being beneficial, and ensure the object of design can consistently deliver exceptional performance.

Workshop Deliverables and Benefits:


• DFSS Tools and Techniques to reduce special cause and common cause variation.
• Organizational framework for DFSS for new products and services.
• 1) maximize profitability, 2) minimize time, and 3) minimize costs.
• 1) Understand the customer’s problems and how to mitigate those problems.
• 2) Identify the fastest processes with high quality and low cost.
• 3) Reduce any unnecessary or repetitive items.
• 4) Listen to the Voice of the Customer throughout the development process.
• 5) Work on the culture and normal business practices.

TPM Overview:

• Differences between DMAIC and DMADV
• Key characteristics of a DFSS project
• Scheduling a project
• Methods for listening to and understanding the customer’s needs
• The relationship between the business case and the project charter
• Determining product life before the occurrence of a failure
• The concept of robust design
• The purpose of statistical tolerances
• Sustainability through implementation
• The steps and activities necessary for closing out a project
• Developing a lessons learned portfolio

Format: On-site at employer
$1295/person, minimum of 8 per location

Additional notes:
This workshop comes complete with a DFSS implementation guide, a Shingo nominated book on DFSS with case studies along with real life DFSS implementation specialists to train you and continue to support you afterwards through your DFSS journey.

Workshop Instructors:

Tina Agustiady

Design for Six Sigma Certifications


On-site at employer
Minimum of 8 per location

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